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AMEN CLINICS, INC., A MEDICAL CORPORATION
Costa Mesa, CA | Full Time
$155k-215k (estimate)
5 Months Ago
Clinic Director
$155k-215k (estimate)
Full Time 5 Months Ago
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AMEN CLINICS, INC., A MEDICAL CORPORATION is Hiring a Clinic Director Near Costa Mesa, CA

The Clinic Director is responsible for planning, coordinating, directing and monitoring all operational and financial aspects of their Amen Clinics location in conjunction with the Regional Director, Operations. The Clinic Director relies on extensive experience and judgment to provide effective leadership to all clinic team members, direct day-to-day clinic management and to bring about the clinic’s long term development and growth. The Clinic Director works in a collaborative fashion that models open communication, builds trust and fosters teamwork in an environment of mutual respect.
Essential Duties and Responsibilities:
  • Provides leadership experience and direction that positively impacts the hands-on daily operations of the clinic and represents the clinic in a professional manner following all policies and procedures
  • Responsible for the financial performance of the clinic and to have constant awareness of the clinic’s financial position
  • Completes weekly reports and participate in weekly and monthly meetings with Regional Director and Corporate as required
  • Participates in monthly operational reviews, monitors clinic activities and justifies variances when necessary; implements effective tools to improve operational efficiencies and control costs
  • Works in collaboration with Finance and Regional Director to determine annual operating budgets and capital equipment expenditures for the clinic
  • Manages the clinic to assure alignment with the Amen Clinics philosophy, practice methods and standards of excellence
  • Promotes a team approach to delivering exceptional patient care where extraordinary outcomes are the primary goal
  • Manages, tracks and trends patient concerns and addresses all patient complaints in a timely Participates in process improvement activities aimed at improving the patient experience.
  • Responsible to ensure open lines of communication with clinic staff through huddles, weekly staff meetings, etc.; regularly communicates organizational objectives and vision to the clinic team
  • Consistently exhibits behavior and communication skills that demonstrate a commitment to kindness, competence and passion for superior customer service and quality patient care with every internal and external customer
  • Develops annual strategic planning goals, annual clinic/staff performance goals and market penetration strategies
  • Responsible for clinic team development including recruitment, counseling, mentoring and termination of clinic staff
  • Ensures the coordination of provider schedules and the scheduling of patients; monitors appointment availability and implements changes as necessary
  • Provides oversight of general accounting, daily deposits, inventory control and accounts receivable; responsible to complete semi-monthly payroll
  • Responsible for staff schedules to monitor downtime and overtime
  • Reports progress, operational issues, organizational opportunities and threats to local market to the Regional Director on a monthly basis or as needed
  • Works in collaboration with the Director, Sales and Business Development and Clinic Outreach Manager to support local outreach strategy that drives revenue growth with a focus on new patients and referral sources; works to enhance the outside referent experience to ensure satisfaction and works to resolve issues when necessary
  • Collaborates with the Marketing and Creative teams for local events, marketing materials,
  • Maintains a professional clinic appearance that meets patients’ expectations and oversees maintenance for all clinic assets, including SPECT imaging cameras
  • Propose, plan and direct clinic expansion and enhancement projects when required
  • Uses, protects, and discloses protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH)
  • Adheres to and monitors compliance with all appropriate Federal, State and local regulations
  • Participates actively on organizational and ad hoc projects as needed
  • Performs other duties as assigned
Qualifications and Requirements:
  • Bachelor’s Degree in Business Administration, Healthcare Administration, Management or related field
  • 7-10 years of operational management experience as a seasoned and polished healthcare and/or behavioral healthcare management professional preferred
  • Demonstrated leadership experience managing an interdisciplinary team of varying experience and skill set, including physicians, in an outpatient clinic, medical practice or equivalent setting preferred
Knowledge, Skills and Abilities:
  • Experience with general clinical or medical practice management and processes
  • Experience with administration, operations and general business practices
  • Knowledge of basic/intermediate level medical terminology
  • Experience working with Electronic Medical Records (EMR) systems; BestNotes system knowledge a plus
  • Knowledge of daily/weekly/monthly reporting, revenue forecasting, cash flow and profitability
  • Knowledge of employee scheduling, payroll and timekeeping practices
  • Experience working with ADP Workforce Now preferred
  • Intermediate/Advanced computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), web-based applications and internet research
  • Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication
  • Excellent leadership skills and the ability to work well within a team
  • Excellent attention to detail, organizational and time management skills
  • Ability to analyze and reason through complex data and create solutions
  • Ability to be proactive, use initiative and demonstrate innovation and creativity
  • Ability to establish and maintain effective working relationships with patients, clinical staff, and co-workers
  • Ability to manage multiple priorities simultaneously
  • Ability to maintain confidentiality of sensitive information
  • Ability to communicate effectively to all organizational levels utilizing clear and comprehensive written and oral communication.
  • Ability to anticipate work needs and follow through with minimum direction

Job Summary

JOB TYPE

Full Time

SALARY

$155k-215k (estimate)

POST DATE

12/28/2023

EXPIRATION DATE

05/08/2024

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The following is the career advancement route for Clinic Director positions, which can be used as a reference in future career path planning. As a Clinic Director, it can be promoted into senior positions as a Critical Care Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clinic Director. You can explore the career advancement for a Clinic Director below and select your interested title to get hiring information.