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ABOUT THE CALL CENTER AGENT POSITION
Do you like helping others? If so, this job might be for you!
We’re a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.
We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.
On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you’ll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice.
Why Work At Ambs Call Center? Click to learn more
COMPENSATION
ADDITIONAL PAY & BENEFITS
Attendance Bonus
Dispatcher Differential
Spanish Bi-Lingual Differential
Multiple opportunities for growth!
BENEFITS
QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
FULL-TIME EMPLOYEES
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.
Full Time
Business Services
$34k-44k (estimate)
09/04/2022
06/21/2024
ambscallcenter.com
Jackson, MI
25 - 50
Business Services
The job skills required for 2nd Shift Call Center Agent include Customer Service, Call Center, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a 2nd Shift Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 2nd Shift Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 2nd Shift Call Center Agent positions, which can be used as a reference in future career path planning. As a 2nd Shift Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 2nd Shift Call Center Agent. You can explore the career advancement for a 2nd Shift Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.