Position Summary

The Personal Banker provides exceptional customer service, sells bank products and performs bank transactions. The Personal Banker builds mutually beneficial and lasting relationships with new customers’ by informing, advising and educating customers on Amboy Bank product and services.

Essential Functions

· Build rapport and foster relationships with customers through information sharing and active listening

· Meet customer expectations by accurately assessing needs and providing solutions

· Provide timely, efficient and quality service when opening new client accounts

· Cross sell products by determining needs and referring customers to appropriate business partners

· Assist customers in a courteous and timely fashion

· Perform teller responsibilities such as cash handling, processing transactions, daily proof and etc.

· Provide support and back up to the head teller

· Comply with established policies, procedures and operational guidelines

Job Requirements and Qualifications

· Job requires a willingness to develop a working knowledge of the teller system and develop capability of researching cash discrepancies

· Job requires flexibility and willingness to travel to other locations/branch and to adapt to schedule changes

Education and Experience

· Previous Teller experience

· High school diploma or equivalent.

· 4 years of banking experience (or a combination of advanced degree and experience, two years of which have been as a platform banker).

Knowledge, Skills and Abilities

· Demonstrated knowledge of banking products and services

· Knowledge of principles and practices of needs assessment and ability to demonstrate such with existing and new customers

· Strong written, verbal and interpersonal skills

· Strong problem solving and decision making skills

· Good conflict resolution skills (use tact and diplomacy to handle uncomfortable situations)

Position Requirements

· Job requires strong attention to detail and thoroughness in completion of assignments

• Job requires developing constructive and cooperative relationships with others
• Job requires the use of computers for various applications
• Job requires honesty, integrity and ethical behavior

Physical Requirements

• Ability to stand for long periods of time up to 75% of the day when functioning as a teller
• Ability to sit for long periods of time
• Ability to use hands to grasp, handle or feel
• Ability to use computer keyboard and system to enter data and process information
• Ability to talk, hear and see
• Ability to use telephone to communicate with others.
• Ability to use office equipment such as teller scanner, personal computer, telephone, mobile device, copier, etc.

Working Conditions

• Moderate sound as in business office with office machines, computers, and people traffic.
• Open floor work environment.'

'Work Remotely

• No

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• 1 year

Shift:

• No nights

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Work Location: Multiple locations