Description

BASIC FUNCTION:
The Medical Assistant assists the provider and front desk staff with welcoming, scheduling and assisting patients with their healthcare needs.

SHIFT DAYS/HOURS:
Primary Care is open 7:30am 5:00pm, Monday thru Friday. Hours will vary based on need.

INTERPERSONAL RELATIONSHIPS:
Supervision Received: Clinic Charge Nurse
Supervision Exercised: None
Other: Patients, families, visitors and other hospital personnel, medical staff, other medical personnel, community program personnel, EMS personnel, and members of the public.

EXPOSURE TO HAZARDS:
This position is classified by OSHA as a Class I position and is exposed to odors, infections, and body fluids.

EQUIPMENT USED:
Blood pressure cuff, thermometer, stethoscope, computer, scales, phone, fax, centrifuge, hemocue, glucometer, HCG Rapid Strep, UA dipsticks, specimen collection, and syringes.

ESSENTIAL FUNCTIONS:

1. Prepares patients for visit by gathering vitals and lab draws as directed.

2. Explains collection process, injections, ear lavage, etc. to patient

3. Performs tests required for rural health clinic and QC and calls in the results

4. Assist in making patient referral appointments

5. Properly enters patient information into the patients electronic health record

6. Keeps clinic stocked with all supplies (lab, medical, pharmacy and laundry)

7. Files progress notes, lab results, and any other correspondence in the patients electronic health record.

8. Assists and fills in at the front desk as needed, including but not limited to answering the phone, scheduling patient appointments.

9. Maintains compliance with all policies and procedures of Amberwell Hiawatha and the rural health clinic.

10. Other duties as assigned.

#HIAHP

Qualifications

QUALIFICATIONS:

Education: High school diploma or GED required. Medical Assistant diploma, CNA certificate, and/or on-the-job training with demonstrated skills preferred.
Experience: Previous medical office experience preferred.
Certificates, License, Registrations: Maintains current BLS certification.

Knowledge, Skills and Abilities: Trained in phlebotomy, vital signs, injections, and basic lab tests. Maintain compliance with HIPAA and patient confidentiality. Ability to work with all staff and patients in a courteous manner. Promptness and accuracy are paramount to success of this position.

Physical:
Light Work: Exerting up to 20 pounds occasionally, and/or 10 pounds of force frequently, or negligible constantly. Walking or standing to a significant degree or sitting constantly and pushing/pulling controls. Must spend most of the day standing and provide patient assistance in and out of rooms and on and off exam tables.