Description

JOB DESCRIPTION:

The Manager of Lansing Clinic Operations manages and coordinate activities within the Lansing Clinic primary care and specialty clinic. In addition, the manager providers oversight and assistance all Amberwell employees working at the Lansing Clinic location. Clinic Manager is responsible for recommendation, development, and implementation of policies and procedures within the clinics, process improvement and keeping the Clinic Medical Director, and Executive Director of Clinic Operations informed of both progress and potential barriers. Responsible for the direction and evaluation of patient care delivery, maintains operational aspects of the clinics, contracting of services provided, and work in collaboration with other service areas. The manager also assists and leads marketing projects and activities related to the clinics.

• • Ensures standards of patient care through quality assurance monitors Understands and works toward meeting current regulatory standards of RHC, and OSHA standards.
  • Assist in leading the clinic to achieve strategic goals of Amberwell Health System.
  • Responsible for assisting with on-going performance evaluation, guidance, and development of personnel.
  • Assist supervisors in ensuring smooth daily operations and standardizing process across the clinics.
  • Leads implementation of new RHC clinics and ensures all clinic are performing in conjunction with RHC standards.
  • Identifies barriers and communicates solutions to appropriate personnel.
  • Keeps open communication with other Manager Clinic Managers and Executive Director of Clinic Operations.
  • Leads and attends staff meetings, huddles and performs rounding at all clinics.
  • Assist Clinic Managers and Nurse managers with problem solving and process improvement needs across all clinics.
  • Ensures appropriate staffing and FTE’s at all Lansing clinics.
  • Assist with delivering the Marketing Strategy and direction on the clinic for increasing market share.

ABOUT AMBERWELL HEALTH:

Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.

AMBERWELL CULTURE:

Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected.

At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.

To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.

Qualifications

JOB QUALIFICATIONS:

• Experience:
  • Minimum Required Experience: Experience in the clinic setting with strong oral and written communication skills.
  • Preferred Experience: 2-5 years’ experience working in a clinic leadership position.
• Education:
  • Minimum Required Education: Completion of an accredited technical/vocational nursing program or Associate Degree in healthcare or business-related degree
• Preferred Education: Completion of an accredited bachelor’s program in health care related or business related degree.

• Certifications:
  • Minimum Required: BLS
  • Preferred Certifications: N/A