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BASIC FUNCTION:
The Financial Counselor provides point-of-care service to register patients for hospital inpatient and emergency department services. This role accurately collects relevant patient and billing information to ensure the hospital collects revenue. The Patient Navigator enters collected information into the hospital information system, as well as updating previously entered information as needed. Additionally, this role leverages criteria to proactively identify patients requiring financial assistance and assists patients in utilizing these programs.
SHIFT DAYS/HOURS:
7:00 AM to 4:00 PM, Monday through Friday; Hours are subject to change based on business necessity.
QUALIFICATIONS:
Education: High School Diploma or GED equivalent.
Experience: Previous experience in healthcare billing required. Previous customer service experience preferred.
Certificates, License, Registrations: None required.
Knowledge,
Skills and Abilities: Basic computer proficiency, including spreadsheets
Basic insurance understanding
Excellent organizational and prioritization skills
Strong interpersonal skills
Attention to detail
Customer service skills
Strong written and oral communication skills
Maintain compliance with HIPAA and patient confidentiality
Physical: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. Requires walking or standing to a significant degree, or requires sitting most of the time, but entails pushing and/or pulling of arm or leg controls.
#HIAHP
INTERPERSONAL RELATIONSHIPS:
Supervision Received: Patient Engagement Manager
Supervision Exercised: None
Other: Patients, families, visitors, other hospital personnel, medical staff, other medical facility
personnel, community program personnel, mortuary personnel, EMS personnel,
members of the general public
EXPOSURE TO HAZARDS:
According to OSHA standards, this position is classified as low risk with little or no risk of exposure
EQUIPMENT USED:
Computer, printer, photocopier, telephone
ESSENTIAL FUNCTIONS:
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10. Engage Patient Accounts Clerk for assistance in setting up payment plans. |
11. Create or generate reports as needed by the Patient Engagement Manager. |
12. Receive patient payments and enter into hospital information system. |
13. Assist with Switchboard and Admissions when not with a patient. |
14. Other duties as assigned. |
Qualifications:
INTERPERSONAL RELATIONSHIPS:
Supervision Received: Patient Engagement Manager
Supervision Exercised: None
Other: Patients, families, visitors, other hospital personnel, medical staff, other medical facility
personnel, community program personnel, mortuary personnel, EMS personnel,
members of the general public
EXPOSURE TO HAZARDS:
According to OSHA standards, this position is classified as low risk with little or no risk of exposure
EQUIPMENT USED:
Computer, printer, photocopier, telephone
ESSENTIAL FUNCTIONS:
|
|
|
|
|
|
|
|
|
10. Engage Patient Accounts Clerk for assistance in setting up payment plans. |
11. Create or generate reports as needed by the Patient Engagement Manager. |
12. Receive patient payments and enter into hospital information system. |
13. Assist with Switchboard and Admissions when not with a patient. |
14. Other duties as assigned. |
Full Time
$35k-44k (estimate)
04/05/2024
07/31/2024
The job skills required for Financial Counselor, Full Time include Billing, Customer Service, Confidentiality, HIPAA, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Financial Counselor, Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Financial Counselor, Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Financial Counselor, Full Time positions, which can be used as a reference in future career path planning. As a Financial Counselor, Full Time, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Financial Counselor, Full Time. You can explore the career advancement for a Financial Counselor, Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Financial Counselor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Financial Counselor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Financial Counselor jobs
Become a certified and licensed financial planner.
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Choose a niche and stay focused.
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Develop a Strong Support System.
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Look for appropriate certifications and licenses.
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Stay updated with current financial affairs.
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Step 3: View the best colleges and universities for Financial Counselor.