9 Sr. Security Technical Program Manager, AWS Support Jobs in WA, WA
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Amazon is Hiring a Sr. Security Technical Program Manager, AWS Support Near WA, WA
DESCRIPTION
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Imagine helping customers use every service and feature (there are thousands of them) offered across the wide an ever-expanding breadth of AWS and you’ll only just begin to understand the complex and downright fun environment AWS Support lives in every day.
Are you passionate about cloud computing with a particular focus on information security, identity, and compliance? AWS Support is seeking a Security-focused TPM to build upon and expand our existing systems, focus, and paranoia that are fundamental to running a support operation with best-in-class security. At AWS, customer obsession is in our DNA. In this role you will be surrounded by people that are smart, passionate about cloud computing, and who believe world class support services are critical to customer success. You will have direct influence on how thousands of people around the world leverage tools, interact with customers, and engage with other internal engineering teams to ensure we’re able to help customers while maintaining the highest bar for security possible.
Key job responsibilities
- Enable transparency and decision-making across AWS executive leadership by providing critical communication and clear status of the security initiatives you own.
- Work with AWS teams to convey cloud computing security and risk management best practices.
- Develop technical content that can be used by AWS teams to assist them in deploying secure cloud-based solutions.
- Assess security-related knowledge across AWS Support Engineering and Customer Service and develop plans to address gaps.
- Bring your expertise, problem solving skills, and creativity to add value and diversity of thought to our team.
- Work across orgs to ensure we continue to marry internal support capabilities with best-in-class security as new services and features are launched.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Bellevue, WA, USA | Dallas, TX, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Summary
Full Time
Transportation
$141k-175k (estimate)
03/04/2024
04/05/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
