1 Senior Technical Writer, AWS Prescriptive Guidance Job in Seattle, WA
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Amazon is Hiring a Senior Technical Writer, AWS Prescriptive Guidance Near Seattle, WA
BASIC QUALIFICATIONS
- Strong written and verbal communication skills
- A minimum of 5 years of experience working on highly technical documentation
- Both technical writing and technical editing experience
- Experience collaborating with engineers, product managers, and program managers in a fast-paced, ever-changing environment
- Degree in Technical Communications, Information Management, or related field
- Experience managing multiple schedules and projects
- A proactive attitude and a focus on resolving problems and delivering results
DESCRIPTION
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.
We are looking for an experienced technical writer to work with the AWS Professional Services (ProServe) team to create and enhance strategic and technical guidance for enterprise customers.
AWS ProServe includes a global team of experts who help enterprise customers realize their business objectives on the AWS Cloud. The AWS ProServe team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. They also deliver focused guidance through global specialty practices, which cover a variety of solutions, technologies, and industries.
In this role, you will help craft prescriptive guidance content for customers so they can implement AWS solutions that meet their business needs. You will have the exciting opportunity to work with a stellar technical team of AWS ProServe experts to produce strategies, guides, and patterns in a cross-functional, fast-paced, distributed environment, and publish the content on the AWS Prescriptive Guidance website.
The ideal candidate is an independent and curious self-starter with a demonstrated ability to write and edit high-quality technical content, drive content planning, and collaborate with subject matter experts, engineers, product managers, technical program managers, and content experts across multiple teams.
Key job responsibilities
- Create and implement a content plan in coordination with other technical writers and the AWS ProServe team
- Work closely with AWS ProServe consultants to create and maintain high-quality content, and mentor them through the content development and publishing process
- Rewrite, edit, and publish technical content, using HTML and XML-based publishing platforms and Git
- Help create and implement content models and content strategy for ProServe content
- Work closely with other writers, editors, program managers, and content architects in AWS Documentation, to share tools and best practices, and to deliver a consistent set of high-quality information and content experiences to support the adoption and implementation of AWS services
A day in the life
Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
PREFERRED QUALIFICATIONS
- Experience with cloud services and related technologies
- Experience with XML, HTML, and Git
- Experience working in an agile development and publishing environment
- Familiarity with using and following a style guide
- Experience developing or implementing content discoverability and consistency guidelines
- Dedication to improving customer experiences by applying practical information architecture principles to technical content
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $195,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Summary
Full Time
Transportation
$75k-94k (estimate)
04/27/2024
04/30/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
