33 Senior Operations Manager Jobs in Edison, NJ
Amazon is Hiring a Senior Operations Manager Near Edison, NJ
DESCRIPTION
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Operations Manager is responsible for all aspects of the operations of a functional area for one of our Fulfillment Centers including, people management and development, process, and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the Fulfillment Center.
As a senior leader you will oversee upwards of 1,000 salaried and hourly employees, in a fast-paced, complex operations facility up to a million square feet.
Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.
Strategic Responsibilities & Deliverables:
- Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
- Establishes objectives and metrics for safety, quality, productivity, and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
- Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation.
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation
We are open to hiring candidates to work out of one of the following locations:
Edison, NJ, USA
BASIC QUALIFICATIONS
- A completed Bachelor’s Degree in a technical field from an accredited university
- Direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
- Experience with performance metrics, process improvement, and Lean methodologies
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
PREFERRED QUALIFICATIONS
- Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple FCs across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
Professional traits that are not unique to this position, but necessary for Amazon leaders:
- Exhibits excellent judgment
- Passionate about developing great people
- Has relentlessly high standards
- Wants to have fun at work
- Thinks strategically, but stays on top of tactical execution
- Passion for invention; expects and requires innovation from team
- Has the innate ability to inspire passion in others
- Thinks big and has convictions
- Results-oriented
- Thrives in an ambiguous work environment
- Commitment to operational excellence
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Job Summary
Full Time
Transportation
$160k-198k (estimate)
05/22/2024
07/21/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
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The job skills required for Senior Operations Manager include Leadership, Initiative, Planning, Logistics, Innovation, Continuous Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Operations Manager positions, which can be used as a reference in future career path planning. As a Senior Operations Manager, it can be promoted into senior positions as an Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Operations Manager. You can explore the career advancement for a Senior Operations Manager below and select your interested title to get hiring information.
