1 Salesforce Support Engineer, Loss Prevention Tech Job in Seattle, WA
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Amazon is Hiring a Salesforce Support Engineer, Loss Prevention Tech Near Seattle, WA
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented and bright people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history.
The Loss Prevention tech team is a function of the Global Security and Loss Prevention (S&LP). LP Tech team provides innovative and world class security solutions incorporating Amazon risk-based methodology, industry best practices, and global standards
We are looking for a talented Salesforce Support Engineer who is eager to shine by designing and developing world-class solutions. The engineering candidate wants to have ownership of a domain to deliver meaning results to the Loss Prevention customers. As an organization, we work hard to not only deliver results but invest in each team member’s career and skill sets goals. Additionally, we encourage the use of new technologies such as machine learning when the technology provides a clear advantage.
Successful candidates for this position will have a strong background in designing and developing world-class services in Salesforce and Javascript . Equally important to these specific candidate skills are excellent written and verbal communication skills both with the team and external teams, the ability to multi-task, the ability to translate business requirements to engineering requirements, the ability adapt quickly to new environments and using creativity to solve difficult problems in a world-class engineering team.
Key job responsibilities
• Gather business requirements from a diverse number of users and translate requirements into scalable solutions.
• Development, configuration, and administration of Salesforce and integration with other Amazon databases/systems.
• Responsible for developing in Force.com, Lightning, Visualforce, Apex, Java, AJAX, JavaScript, and other technologies to build customized solutions that support business requirements and drive key business decisions.
• Setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
• Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration
• Perform Salesforce.com systems configuration, maintenance, environment refresh, data integration duties
• Work alongside other technical teams, including engineers, analysts and cross-functional groups
• Develop end-to-end architecture of small to medium engineering projects with supervision.
• Troubleshoot and respond to errors, bug fixes and issue tickets
• Ensure all programs comply with Amazon InfoSec standards
About the team
We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- 3 years work experience as salesforce developer
- Bachelor’s degree in Computer Science, Software Engineering, MIS or related field and experience
- Experience developing in Salesforce technologies such as Apex, Lightning Design and Visualforce pages
- Experience with CSS, HTML, JavaScript
- Experience with web services (REST & SOAP, JSON & XML, etc.
- Sharp analytical abilities
PREFERRED QUALIFICATIONS
- Experience in building highly scalable applications on AWS
- Excellent verbal and written communication skills
- Demonstrated ability to manage multiple projects and priorities, negotiate, resolve problems, and develop relationships at all levels of the organization
- Knowledge of professional software engineering best practices across the development lifecycle, including coding standards, code reviews, source management, testing, and operations.
- Ability to work independently with limited direction, communicate effectively with team members in other geographic locations
- Ability to take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
- Advanced Excel skills (Macro, Pivot Tables, VLOOKUP)
- Salesforce Certified Platform Developer I & II
- Salesforce Certified Service Cloud Consultant
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Job Summary
Full Time
Transportation
$78k-95k (estimate)
01/29/2024
04/25/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
