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Please note that this is a contract role providing services to Amazon via Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Amazon.
About the Role
The Design Program Manager (DPM), UX leads the design lifecycle for pre- and post-purchase journeys for a newly established team. This includes end-to-end management to secure required inputs, allocate resources, set priorities, determine schedules, manage reviews, and facilitate on-time approvals. The DPM coordinates with inter-disciplinary functions to ensure build alignment and publication accuracy for go-to-market. This role also contributes to evolving digital design operations best practices, recommending workflow improvements and building mechanisms with an expert lens.
About You
You are a critical thinking self-starter and organized owner with an in-depth understanding of the content design and digital product workflow. You actively create and audit workflows to uncover gaps and insights, and address them effectively with measurable mechanisms and tool usage. You can work efficiently with global cross-function teams to deliver key aspects of new product development (visual, content, localization, legal, production, and ship), while ensuring necessary process steps are adhered to and critical program requirements provided for on time and accurate delivery.
Key Job Responsibilities
A day in the life
You’ll use design program management best practices throughout the customer journey to lead successful delivery of new digital content. By controlling intake, clarifying requirements, clearing blockers, and ensuring milestones are met, you’ll enable the broader UX team to focus their time on developing and publishing accurate and user-centered work. You’ll collaborate with key cross-function partners and drive daily adherence and improvements to communication mechanisms, tools, and standards to facilitate optimal output.
About the team
Product Experience is a collaborative, multi-disciplinary team of designers, engineers, producers, writers, product managers, and program managers working together to bring the Ring product vision to life. We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions. In every work stream, we immerse ourselves in insights, and invent on behalf of our customers, Neighbors. We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to connect the physical and digital customer journey.
Basic Qualifications
Preferred Qualifications
Contract Length: 4 Months
Location: Hawthorne California (Hybrid)
Pay Range $43 - $48 per hour
AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.
Full Time
Transportation
$123k-161k (estimate)
05/05/2023
05/22/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation