17 Delivery Station Customer Service Associate Jobs in Austin, TX
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Incubation Systems Private Limited
Austin, TX | Contractor | Temporary
$42k-52k (estimate)
2 Months Ago
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Delivery Station Customer Service Associate
$35k-43k (estimate)
Full Time | Transportation
11 Months Ago
Amazon is Hiring a Delivery Station Customer Service Associate Near Austin, TX
Role: Full-Time Delivery Station Customer Service Associate
Job Type: Permanent
Location: 7000 Metropolis Drive Suite 200, Austin, TX
Pay Rate: $18.95/hour
Schedule: Tuesday-Saturday 10:30AM-7:30PMAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.As a Delivery Station Customer Service Associate at a Locker /Counter Hub, you will be responsible for:
Job Type: Permanent
Location: 7000 Metropolis Drive Suite 200, Austin, TX
Pay Rate: $18.95/hour
Schedule: Tuesday-Saturday 10:30AM-7:30PMAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.As a Delivery Station Customer Service Associate at a Locker /Counter Hub, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40 hours per week) schedule
- Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
Job Summary
JOB TYPE
Full Time
INDUSTRY
Transportation
SALARY
$35k-43k (estimate)
POST DATE
06/07/2023
EXPIRATION DATE
12/31/2024
HEADQUARTERS
RANDALLSTOWN, MD
SIZE
25 - 50
FOUNDED
2018
REVENUE
$50M - $200M
INDUSTRY
Transportation
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