8 Data Center Operations Manager Jobs in Albany, OH
Amazon is Hiring a Data Center Operations Manager Near Albany, OH
DESCRIPTION
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.
The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and to make updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
We are open to hiring candidates to work out of one of the following locations:
New Albany, OH, USA
BASIC QUALIFICATIONS
- A Bachelor's degree or 4 years of professional or military experience in an IT related field.
- 2 years of experience managing people in a technical environment.
- 2 years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
- 2 years of experience with Networking, or Computer hardware.
PREFERRED QUALIFICATIONS
- In-depth knowledge of Linux systems administration
- Networking experience and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Technical writing experience
- Prior project management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Job Summary
Full Time
Transportation
$121k-148k (estimate)
04/28/2024
06/27/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
Related Companies
The job skills required for Data Center Operations Manager include Logistics, Project Management, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be a Data Center Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Data Center Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Data Center Operations Manager positions, which can be used as a reference in future career path planning. As a Data Center Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Data Center Operations Manager. You can explore the career advancement for a Data Center Operations Manager below and select your interested title to get hiring information.
