Overview

Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication, and excellence so our guests will look and feel AMAZING!

Retail Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan and bonus opportunities depending on performance.
• Free eyelash extension services including volume upgrades
• Membership sales bonus
• Flexible hours
• Discounts on all retail products
• Be a part of a supportive, growing team
• Continuous training to grow as a professional

Retail Sales Associate / Customer Service Representative Responsibilities:

• Promoting and selling Amazing Lash Studio® Membership and retail products to guests
• Assist Studio Manager with retaining current members
• Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Answers phone calls, book appointments, and enthusiastically greeting guests
• Assist in administrative tasks including filing and data entry of guests records and surveys
• Prepare guest records for treatments
• Participate in special events to help promote the studio
• Maintains cleaning, organizing, and maintenance of lobby and studio public areas
• Maintains quality service by enforcing organization standards

Retail Sales Associate / Customer Service Representative Qualifications:

• Customer service oriented
• Results oriented, metrics driven
• Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and some holidays
• MINDBODY experience a plus
• Experience in a membership based salon or spa a plus

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.