Responsibilities

• Assist in preparing contracts for individual voluntary business products
• Generate duplicate policies/certificates to be mailed out to the policyholder
• Follow-up on pending amendments to policy forms
• Assist in the cancellation of contracts by sending out termination/cancellation letters to the policyholders
• Maintain policy files (physical and electronic) for multiple product lines
• Scan and upload policy documents into the OnBase system

Qualifications

• Some years of college
• 1 to 2 years prior experience
• Excellent written and oral communication skills
• Ability to read and interpret various plans
• Strong organizational skills
• Good customer service skills
• Strong attention to details
• Flexibility to work extra hours when necessary
• Knowledge of Microsoft Office Programs
• Requires minimum supervision