We are seeking a highly organized and proactive Home Care Scheduler and Office Manager to oversee the daily scheduling and administrative operations of our home care services. The ideal candidate will have a strong background in home care coordination, excellent communication skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

Scheduling:

Coordinate and manage the schedules of home care staff to ensure clients have appropriate care services.

Respond to last-minute changes and emergencies, adjusting schedules as necessary.

Maintain accurate records of staff availability, client appointments, and service logs.

Client and Staff Communication:

Serve as the primary point of contact for caregivers, addressing their needs and concerns promptly.

Communicate effectively with caregivers and ensure they are informed of their schedules and any changes.

Handle inquiries and provide information about our services to potential clients.

Office Team Management:

Lead, manage, and support the office team to ensure efficient day-to-day operations.

Manage client and employee records in compliance with company policies and regulations.

Assist Recruiter with hiring, on-boarding and communication with caregivers

Administrative Support:

Prepare reports, invoices, and other documents as required.

Support various administrative tasks and special projects.

Ensure the office environment is professional, organized, and welcoming.

Qualifications:

Must have previous experience in home care scheduling and office management.

Exceptional customer service skills

Strong organizational and multitasking abilities.

Excellent interpersonal and communication skills.

Proficiency in Microsoft Office Suite and experience with scheduling

Ability to handle sensitive information with confidentiality.

High school diploma or equivalent; Bachelors preferred

additional qualifications in office administration or healthcare management are a plus.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Health insurance
• Opportunities for advancement
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Geneva, IL 60134 (Required)

Work Location: In person