Sales Manager / Care Coordinator

Always Best Care, a National home care company, is currently looking for a seasoned, energetic sales rock star that is experienced in closing, anticipating customer needs, and motivated by making the next sale. As a Sales Manager/ Care Coordinator, you will follow a high-paced bit structured sales process networking with client referral sources and work directly with seniors in their homes.

Who we are: Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Caregivers have worked with more than 25,000 seniors across the country. We hire employees who are inherently courteous and polite and treat all clients with the highest level of respect and professionalism.

The Care Coordinator plays a pivotal role in the success of our business. This position is responsible for developing a new territory or taking over an existing territory in an effort to increase sales. They will do this by establishing and maintaining contacts that will develop into sales leads. They will have a strong presence in the community and actively promote the Always Best Care brand. The Care Coordinator will be focused solely on marketing to local healthcare providers, such as hospitals, Skilled Nursing Facilities, doctors’ offices, and Medical Clinics, in addition to local businesses such as financial planners, chamber of commerce, and networking meetings. The ideal candidate will be professional, well-spoken and at ease in presenting to both professional as well as community audiences. Daily activities will include face-to-face marketing visits, community-based demonstrations, and presenting professional in-services. It is primarily a field position.

Qualifications of a successful Care Coordinator:

• This is a commission-based position with significant earning potential.
• We are looking for a high-energy salesperson who will consistently go the extra mile to make the next sale. 
• Ability to help our company stand out and is comfortable pitching services to a wide audience ranging from physicians, medical organizations, clients, and community organizations.
• Communicates effectively and proactively
• Is organized, prepared, and proactive
• Demonstrates a competitive spirit and is steadfast in approach and follow up
• Has proven they can close the sale
• Goal and career orientated
• Professional dress and demeanor
• Demonstrates leadership qualities while contributing as a team member
• Inherently courteous, positive, and polite
• Is structured and able to “Plan the work and work the plan”
• Understands the importance of representation and brand awareness in the community

Primary Responsibilities

• Call on local businesses, healthcare facilities, physicians, clinics, and eldercare facilities to generate sales for both in-home care services and assisted living placement.
• Establish and maintain customer relationships and provide the highest quality customer service.
• Meet or exceed established sales targets.
• Conduct presentations and/or staff in-services to community groups and professional staff.
• Participate in health fairs, awareness days, etc.
• Join and attend area networking and chamber groups.
• Seek, develop, and participate in marketing opportunities in the community.
• Establish working rapport with health care professionals in the territory.
• Monitor program growth through tracking marketing success.
• Provide complete and concise activity reports to management.
• Develop strategies and goals for more effective sales closing, share with the team
• Collaborate with Director of Care Services for continuity of care and to assist in developing care plans
• Perform other related duties as assigned.

In exchange for your time, talents, and hard work we offer:

• Commission-based compensation with earning potential limited by your effort.
  • Salary plus commission for the first 90 days
• Health insurance – Including Medical, Dental, and Vision
• A positive and supportive work environment
• Supportive owner/operator with transparent expectations and office staff and corporate team that wants to help you learn, grow and succeed
• Ongoing education to keep your skills up and remain up to date on industry standards, changes, trends, and challenges

To be happy and successful in this role you should be able to :

• Demonstrate exceptional interpersonal skills, multi-tasking, and problem-solving.
• Present well to clients and peers.
• Demonstrate working knowledge of health care in-home and institutional settings.
• Close the sale /ask for business.
• Follow a proven system.
• Provide excellent telephone communication skills, have basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem-solving skills.
• Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.
• A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.
• Requires a valid driver’s license, reliable transportation, and insurance.
• Group Presentation Skills.
• Embrace new ideas and be part of a team that wants to do great things

To maintain our world-class standard, all offers of employment with Always Best Care are contingent upon a satisfactory background check, reference check as well as training, and a probationary period of 90 days.