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Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience.
As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience!
Our culture of excellence provides a pathway to success as your leaders, and peers, will support your personal and professional growth by teaching the skills needed to achieve and sales targets, allowing you to be a successful earner in Optimum's lucrative compensation plan.
*Connection builder: Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
*Store Expert: As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs.
*Problem Solver: Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
*Brand Ambassador: As the local face of our Company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand.
*Team Builder: Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.
*High school diploma or equivalent is necessary
*A minimum of one year of retail selling experience
*Effective communication, negotiation, and problem-solving skills
*Self-motivator with a knack for working independently
*Proficient computer and technical skills, that help support the best customer solutions
*Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record
*Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 35 pounds
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplaceFull Time
Television & Broadcasting
$25k-32k (estimate)
11/25/2022
04/10/2024
alticeusa.com
HAWTHORNE, NY
7,500 - 15,000
2001
Public
TARA COHES
$5B - $10B
Television & Broadcasting
Altice USA is a telecommunications, media and entertainment company that offers digital cable television, internet, voice, WiFi and data products.
The job skills required for Retail Sales Consultant include Customer Service, Product Knowledge, Products and Services, Listening, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Sales Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Sales Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Sales Consultant positions, which can be used as a reference in future career path planning. As a Retail Sales Consultant, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Consultant. You can explore the career advancement for a Retail Sales Consultant below and select your interested title to get hiring information.