The Senior Pharmacy Analyst will perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Sunrise Pharmacy Application.

Responsibilities:

• Work with Business Analyst to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded.
• Understand ticketing system methodology and client priorities.
• Communicate with vendors and maintain good working relationships.
• Work under the direction of the Manager to provide technical application solutions for pharmacy projects.
• Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work.
• Participate in focus groups and workshops, attend vendor training and demonstrations.
• Possess technical knowledge of assigned application technology.
• Code, test, debug, implement, and document programs or technical configuration.
• Ensure programs meet technical specifications and standards.
• Perform technical application configuration and configure /run reports at user request.
• Design and execute unit, system and integration test plans for new developments/releases/reports.
• Maintain technical documentation based on standard operating procedures in support of the assigned application.
• Perform application maintenance activities
• Provide production support.
• Interface with other application teams to assist in resolving support calls escalated by the Service Desk.

Qualifications:

• BA or BS degree preferred or other relevant combination of training and experience.
• 3-5 years practical experience in providing technical support and maintenance in SCM preferred.
• Healthcare background with clinical experience is preferred.
• Knowledge of MS SQL, Visio, Client/server networking, peripherals (namely printers).
• Ability to review and manipulate SQL queries
• Solid MS Office skills (Excel, Access, PowerPoint)
• Experience with any other EHR application front end or at configuration level is preferred.
• HL7 interface experience is a plus as is build/configuration
• Ability to travel locally to various sites for business needs
• Participate in on-call rotation to support the 24/7 operations of the healthcare system