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Role
Responsible for accurately processing financial transactions and being an effective source of information for
customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and
effective assistance to customers and company associates assuring a positive experience and minimizing wait
time.
Major Duties and Responsibilities
Knowledge and Skills
Experience
Cash handling and customer service experience is strongly preferred.
Education/Certifications/Licenses
A high school diploma or GED required.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others
inside and/or outside the organization, generally regarding routine matters for purposes of giving and
obtaining information, as well as advising or referring, which commonly require shorter discussions.
Other Skills
Must be able to operate a computer keyboard by touch and be proficient with MS Word. Must be detail
orientated with numbers. Must be able to stand in place for long periods of time. Must possess basic Math
skills. Must be able to lift coin boxes and bags that could weigh up to 50 Ibs.
ADA Requirements
Physical Requirements
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs.
and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation.
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be
able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-
8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by
management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental And/Or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on
own or as part of a team. Must be able to read and carry out various written instructions and follow oral
instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of
dealing calmly and professionally with numerous different personalities from diverse cultures at various levels
within and outside of the organization and demonstrate highest levels of customer service and discretion when
dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines /
requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple,
simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal
and external confidential matters.
Other
Banking
$35k-43k (estimate)
03/31/2024
05/29/2024
altaone.org
BAKERSFIELD, CA
100 - 200
1947
KRISTIE KOVACICH
$10M - $50M
Banking
Explore the AltaOne difference today! Like our unique desert and mountain landscapes, AltaOne members and employees enjoy a one-of-a-kind relationship with their credit union. Offering much more than personal and business financial products and services, we continually strive to be the communitys choice for an all-around member experience, strengthening ties with our local communities through events and outreach programs. AltaOne also provides outstanding career opportunities, investing considerable resources toward the success of every employee. We continually enhance our work environment and... provide challenging, stimulating and financially rewarding careers.
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