2 Technical Support Specialist (iOS / Windows) Jobs in Evendale, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Alpha Net Consulting is Hiring a Technical Support Specialist (iOS / Windows) Near Evendale, OH
Job Description:
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements and skills
- Proven work experience with similar roles
- Hands-on experience with Windows and iOS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Job Type: Contract
Pay: $25.00 - $28.00 per hour
Experience level:
- 5 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Job Summary
Contractor
IT Outsourcing & Consulting
$52k-71k (estimate)
04/26/2024
04/27/2024
anetcorp.com
SANTA CLARA, CA
25 - 50
1999
Private
GURDERPINDER DHILLON
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Alpha Net Consulting
Alpha Net provides information technology solutions and services.
The job skills required for Technical Support Specialist (iOS / Windows) include Troubleshooting, Problem Solving, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist (iOS / Windows). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist (iOS / Windows). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist (iOS / Windows) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist (iOS / Windows), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist (iOS / Windows). You can explore the career advancement for a Technical Support Specialist (iOS / Windows) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
Similar Jobs
Popular Articles
