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Client Service Associate
Alpha K-Net Whittier, CA
$49k-63k (estimate)
Full Time 1 Month Ago
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Alpha K-Net is Hiring a Client Service Associate Near Whittier, CA

There’s a lot to be excited about here at our firm as we kicked off this year with unprecedented solutions for our clients! As one of the most notable communications and sales firms in the area, we have the privilege of working hand-in-hand with technology clients across the nation. Our status and client base continue to broaden every day, and so we are on the lookout for a Client Services Associate to join our team!

The primary focus of the Client Services Associate is to optimize company sales revenue and customer outreach by creating brand awareness. The Client Services Associate is the face of our company and serves as the direct liaison between our esteemed clients and valued customers. An ideal candidate for the Client Services Associate role will have a proven history of professionalism, comprehensive knowledge of customer relations, and the ability to upsell and negotiate contracts.

Responsibilities of the Client Services Associate will include:

  • Recommend specific products or features to ensure each customer’s needs are met
  • Confidently answer customers’ questions regarding products or services and overturn objections
  • Work with the sales team to manage sales promotions and engage customers to drive company revenue
  • Engage directly with customers and clients alike to develop trusting relationships and bolster brand loyalty
  • Effectively communicate sales promotions and special offers directly to customers
  • Assist fellow Sales Assistants in the planning, execution, and monitoring of sales strategies to exceed sales targets for clients
  • Conduct research and draft KPI reports to monitor campaign efficiency and track sales performance

Preferred Qualifications for the Client Services Associate:

  • A high school diploma or GED
  • Prior experience working as a Client Services Associate, Sales Assistant, Customer Support Representative, client-facing, or similar position is preferred
  • Comfortable multi-tasking in a deadline-driven environment
  • Strong written and verbal communication skills
  • Able to identify emerging trends and patterns
  • Friendly and engaging personality
  • Works well with others and considers themself a team player

Job Type: Full-time

Pay: $47,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Compensation package:

  • Bonus opportunities

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$49k-63k (estimate)

POST DATE

04/06/2024

EXPIRATION DATE

05/01/2024

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Alpha K-Net
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The job skills required for Client Service Associate include Client Service, Planning, Verbal Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

Butler University
Carroll College
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Providence College
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