Alpha Dental is looking for a motivated and efficient Treatment Coordinator / Front Desk coordinator who has experience with customer service/relations and great organizational skills that can become one of our original core team members in this new office. This coordinator must have experience as a dental assistant. Great communication and computer skills are required. The applicant should be able to work in an extremely fast paced environment and be very comfortable with multitasking. This position will have growth/advancement opportunities and great incentives. Dental Assisting experience is a plus and preferred, but if you have completed your dental assistant school, we offer training.

Job Title: Dental Treatment Coordinator / Front Desk Supervisor / Dental Assistant

Reports To: Director or Regional Manager

Department: Front Desk

Training: Some training will be provided for office software and Insurance handling

Pay: Hourly $15.00 - $26.00 depending on experience, Dental Knowledge, and bonuses will be provided based on scheduling and production performance. Bonuses can range from $80 to $800 a month depending on case acceptance and overall office production.

Dental Assistants who wish to be in the administrative side of Dentistry are encouraged to apply.

Status: Training to get the practice up and running will occur weeks prior to grand opening with SOFT OPENING every Friday as a gear up starting 5/24/25. Training can be based on the candidate's availability.

Grand opening expected to be on 6/10/24 and become a full time practice.

Full-Time (Monday through Thursday from 8:30am to 5pm. Fridays until 4pm).

Summary: Responsible for relaying incoming telephone calls, greeting visitors in a professional manner, utilizing the in-house dental software, and performing various clerical duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Answering a high volume multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner. Patient intake. Proper phone etiquette.

2. Greets and screens incoming patients in a professional manner and promptly notifies appropriate person of their arrival. Update patient information in the office software. Prepares the patient charts/folders.

3. Schedule patients and remind them of their appointments.

4. Receives and signs for packages, and delivers to the appropriate person promptly.

5. Input treatments for the patients. Bill out claims to insurance companies.

6. Conduct Pre-Authorizations for certain treatments and managing them.

7. Collect and process payments

8. Operates standard office equipment including:

-multi-line telephone system

-facsimile machine

-photocopy machine

-computer/printer

9. Monitors facsimile machine, directs incoming documents and sends documents via facsimile as requested.

10. Types correspondence and memorandums in proper format, proofreads and mails as assigned.

11. Maintains an adequate office supply inventory, forms, requisitions additional items as needed.

12. Performs other related duties as assigned.

13. Quickly, accurately, and efficiently check eligibility/benefits on patients.

14. Handle money collections

15. Present treatments to patients

16. Assist Chairside from time time

17. Clean rooms after patients from time to time

18. Take FMX and Panos on patients from time to time

Skills:

Fast Typer

Ability to work by themselves and problem solve

Oral Communication Skills

Auditing Skills

Telephone Etiquette

Proofreading/ Crosschecking Skills

Customer Service and Patient Relations

Professionalism

Filing patient charts

Math Aptitude

Organization

Time Management

Computer Literacy

Social Media

Labeling

Multi-Tasking

Education/Experience:

High School Diploma or Equivalent. Dental Assistants who wish to be cross trained are encouraged to apply

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Dental Front Desk: 1 year (Required)
• Dental treatment planning: 1 year (Required)
• Dental Assisting: 1 year (Required)

License/Certification:

• Dental X-ray certification (Preferred)

Work Location: In person