Alpaca Audiology LLC, is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivating advocates. They will continue to ...
Alpaca Services, LLC, is looking for a motivated and experienced Call Center Supervisor who can coach and inspire both inbound and outbound patient care representatives (“PCR”) in our new Springfield, Missouri center. The Call Center Supervisor will take the lead in the training process, ensuring that every PCR is well prepared to assist our patients. Additionally, this highly skilled supervisor will continue to support the PCRs post training by ...
. The PCC Regional Trainer is a first point of contact for new hires and acquisitions and demonstrates professionalism, builds trust, conveys knowledge effectively, and recognizes the needs and opportunities that exist in each specific clinic location(s). The PCC Trainer is also responsible for general training including remediation and new initiatives, and supports the department in development of content for presentations, step-by-step guides, ...
Alpaca Audiology LLC, on behalf of Taylor Hearing Centers is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivati...
Alpaca Audiology is looking for talented and competitive Outbound Patient Contact Representatives to generate appointments either by cold calling or using leads. A successful representative must be friendly, persuasive, patient and cool-tempered. The goal of this role is to promote business growth by expanding the company’s clientele. The representative will play a fundamental role in achieving our ambitious customer acquisition and revenue grow...
Alpaca Audiology is looking for an individual who has proficiently mastered every aspect of a Contact Center: Inbound, Outbound, Lead Generation, Social Media, and Retention. Remote Position may be available with experience and background in field. Responsibilities. Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in multiple systems. Capacity to navigate through multiple computer applications with spe...
