Who are we?

Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center!

Why us?

• We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
• Our company-wide growth means consistent opportunities for advancement.

Job Purpose:

Clinical Manager is responsible for making sure all aspects of the clinical practice run smoothly, including assisting the nursing staff with day-to-day operations of the practice. Clinical manager is also responsible for OSHA standards of the practice, procedure protocols, and communication between staff and providers.

Core Responsibilities:

• Resolves all conflicts at the location with the assistance of other parties when necessary
• Communicates effectively and politely with all staff members
• Ensures all employees are following Avance Care Policies and Procedures and acting in a way that represents the company in the best light to patients
• Advises practice manager on all non-routine matters relating to the operations and affairs of areas responsible, especially maters of significant progress, problems, and potential problems
• Addresses employee complaints in a timely manner and alerting other parties when necessary
• Supervises all staff on a daily basis to ensure proper procedure are followed
• Recruits, interviews, trains, counsels, coaches, disciplines, and terminates employees, as necessary
• Schedules employees, oversees vacation requests, and ensures continuous shift coverage
• Ensures HIPAA and OSHA compliance:
• Ensures work environment is always safe for employees and patients
• Ensures all employees are up to date on their employee compliance including coursework, TB screening, and Hepatitis B vaccination
• Conducts bi-annual employee evaluations
• Documents and tracks any employee violation of job responsibilities and any actions or conflicts
• Maintains employee files
• Interacts with vendors, suppliers, and other related entities as needed
• Orders and maintains medical/office/vaccine supply inventory
• Conducts staff meetings to share information and communicate on company issues
• Ensures exam/treatment rooms are stocked; make sure medical supplies are not outdate
• Act as a liaison between the Corporate office, clinic team, and any other outside entity to ensure all communications and workflow changes are relayed clearly
• Coordinate coverage for all employees during call-outs and emergency situations
• Accomplishes all tasks as assigned or become necessary

Qualifications:

• Minimum of Associates Nursing Degree with 5-8 years of experience in medical office supervision or 5-8 years of relevant experience
• Bachelor of Science in Nursing (BSN) highly preferred
• Active and in good standing, North Carolina Registered Nurse license

What are we looking for?

• Excellent verbal and written communication
• Confidentiality
• Strong computer skills
• Strong attention to detail
• Team player
• Efficient time management and workload prioritization
• Strong multi-tasking skills
• Leadership skills
• Strong customer service skills
• Strong interpersonal skills
• Ability to inspire and motivate
• Knowledge of common medical terminology
• Work professionally under stress