1 Business System Adoption - Group Manager Job in Durham, NC

SORT BY

SET JOB ALERT

OFF

Details...

Business System Adoption - Group Manager

Almac Group

Durham, NC | Full Time

$120k-145k (estimate)

1 Month Ago

Business System Adoption - Group Manager

Almac Group Durham, NC

$120k-145k (estimate)

Full Time | Pharmaceutical 1 Month Ago

Save

Almac Group is Hiring a Business System Adoption - Group Manager Near Durham, NC

Almac Group is currently seeking a Group Manager, Business Systems Adoption Group for our Durham, NC location. The Group Manager will be responsible for a global team that drives several key components of the product/solution software development life cycle along with product/solution support. This position provides for assignment to one or both of two key functions, Delivery and Support.

For Delivery, they will lead a team that represents the needs of the business across functional areas to develop and maintain products/solutions that meet the needs of the business operation.

For Support, they will lead a team who provide support and resolution for the products/solutions used as part of the business operation. Assignment between these two key functions will be done as the business deems appropriate.

Responsibilities include but are not limited to:

Ensures the delivery team collaborates with the business to explore and identify product/solution needs, define product/solution requirements, define and execute PQ tests and deliver business readiness tasks.
Ensures the support team provides superior customer support to swiftly and accurately identify and resolve user issues in a high quality manner, while continuously improving supporting processes and procedures.
Be responsible for all administrative management related functions including recruitment, onboarding, training, performance management and resource management. Ensures that administrative management efforts result in a highly functional team that personifies Almac's core values.

Qualifications:

Required Experience / Education:

Bachelor’s degree OR 5 years Almac experience (to include Product Delivery, Support and/or Project Management)
Proven substantial experience in the following areas:
Product Delivery and Support experience for software solutions and systems
Direct line management to include personnel administrative tasks, performance management, mentoring and coaching.
Coordinating teams and activities across multiple functional areas particularly with operational business functions and IS teams.
Gathering requirements, testing and validation of software solutions and systems.
Managing and prioritizing roadmap / backlog changes for software solutions and systems
Experience working directly with senior management.
Excellent problem solving, interpersonal and communication skills (both verbal and written)
Ability to perform in-depth business and system analysis.
Ability to work independently to investigate and resolve problems.
Ability to compile narrative reports of exceptional standard (in terms of both content and format)
Ability to organize, plan and prioritize tasks within a high volume, varied workload whilst maintaining a high level of accuracy in all work undertaken.
Ability to demonstrate strong leadership and influencing skills with a professional and flexible attitude.
A passion for listening to customers and delivering world-class user experience.
Mentoring and coaching, capable of fostering a climate of teamwork and development

Preferred Experience / Education:

Bachelor’s degree in Life Science, Business, IT or equivalent field
Master’s degree
3 years in Almac Clinical Services
3 years Clinical Trail experience

What can Almac Group offer you?

Medical, Vision & Dental benefits from the 1st of the month following start date
20 days PTO per year, accrued monthly following start date
12 holidays per year
Company paid Long and Short-term disability along with Life Insurance
401k company contribution
Hybrid work available for applicable roles (After being fully onsite for 6 months)
Professional development programs/ continuous learning opportunities

Want to see our latest job opportunities? Follow us on

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing 6,000 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.

Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.

EEO is the Law

EEO is the Law GINA Supplement

Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at ADARequest@almacgroup.com to request assistance.