Clinical Application Specialist - Northeast 

Summary

The primary responsibility of the Clinical Application Specialist is to support customers through training of recently purchased capital equipment and medical devices. This position will be subject matter experts in the science behind the equipment. They will utilize this knowledge to help support the sales team as needed. As part of a team effort, this position will assist in the continual improvement and development of training and training programs as needed. 

Territory: This person will be responsible for the Northeast area of the US.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel to customer locations 
• Training customers to use Alma medical devices safely and effectively 
• Provide support to the sales team for medical and technical questions
• Create and improve training as a team
• Schedule and confirm training with customers 
• Complete In-service reports after training are completed
• Book travel to customer sites 

Competencies

• Initiative
• Problem Solving/Analysis
• Technical Capacity
• Organizational Skills
• Communication Proficiency
• Ability to retain large amounts of information 

Education and Experience Required

• High school degree, Bachelor’s degree preferred but not required, or equivalent experience
• Registered Nurse, Physician’s Assistant, Licensed Practical Nurse, Medical Aesthetician preferred but not required.

Skills Required

• Positive attitude and approach to the job responsibilities and the Alma team
• Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook)
• Excellent organizational skills
• Ability to multitask 
• Experience in building out a Learning Management System (LMS) is a positive but not required

Supervisory Responsibility

This position has no direct reports but assists in mentoring peers and other departments as needed. 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This role will often travel and train in environments such as Doctors’ offices, hospitals, and Spas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. 

Travel

This position requires 80% travel as needed. 

Work Authorization

Documentation showing eligibility to work in the United States will be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Alma, Inc. is an Equal Opportunity Employer M / F / Disability / Veteran