Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position.

Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Annual Base Salary Commission Bonus Opportunities

Mon-Fri Schedule

Flexible Schedule

Paid Time Off (PTO)

Hands on Training

Evenings Off

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Ask each customer for referrals and explain our referral program.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Return all phone messages promptly.

Requirement

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Create relationships from a cold start.
• Be a fantastic presenter.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication / interpersonal skills.
• Confident, self-starter who works well independently.

Last updated : 2024-05-24