About us

Allstate Insurance is a small business in Macomb, IL. We are professional, agile, professional and our goal is to Provide exceptional customer service and grow our business as a team.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

Job Summary: We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales through effective communication and sales techniques. Duties: - Engage with customers in a courteous and professional manner to provide assistance and promote products/services - Conduct data entry accurately to maintain customer records and process orders - Utilize excellent phone etiquette skills to handle inbound and outbound calls - Upsell products/services to maximize sales opportunities - Communicate effectively in English and Spanish to assist a diverse customer base - Demonstrate strong sales acumen to meet or exceed sales targets Requirements: - Proven experience in customer service and sales roles - Proficiency in English and Spanish languages is highly desirable - Strong communication skills with the ability to engage customers effectively - Ability to perform data entry accurately and efficiently - Prior experience in upselling techniques is a plus - Knowledge of phone etiquette standards - Bilingual proficiency is preferred but not mandatory - Multilingual abilities are advantageous for this role

Job Type: Full-time

Pay: $31,200.00 - $40,000.00 per year

Benefits:

• 401(k)
• On-the-job training
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Macomb, IL 61455: Relocate before starting work (Required)

Work Location: In person