This job is responsible for investigating, negotiating, and settling claims in the first party property appraisal process. This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results

• Spend your day handling claims virtually from home
• Handle escalated claims files that are being put through the insurance appraisal process
• Conduct a thorough coverage investigationof the loss and ensure the policy wasapplied correctly
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
• Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
• Negotiate claim settlements with customers in accordance with business unit standard methodologies
• Use data and analytics to tell a story and influence decision making

• Paid training and licensing
• Internet reimbursement
• Generous Paid Time Off
• Tuition reimbursement
• Company-matched 401(k) and company-funded pension
• Volunteer opportunities matching donations
• Cafeteria style health insurance plan- starts day one!
• Medical, Dental and Vision Coverage
• A culture of learning where you can expect to develop foundational skills for the future
• Opportunities for both personal and professional development
• Leadership teams that are communicative and engaged
• Impactful work by serving customers and the community in times of need
• Learn more about Allstate benefits @ https://allstategoodlife.com

• Monday - Friday

• Have a High School Diploma/GED or higher (Bachelor's Degree preferred)
• Have 2 years of previous experience handling property insurance claims (preferred)
• Have prior experience usingXactimate estimating software
• Value providing an effortless customer service experience
• You enjoy the ability to work independently starting your day from home
• View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
• Are organized and able to multi-task in a fast-paced environment
• Are known for clear and professional communication - both written and verbal
• Are Bilingual and/or having prior military experience- it's a plus

You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.