About the role

The Head of Product will lead all Product Management at Alloy and build out a small team over time to assess, qualify, and deliver new applications to customers. They will work closely with our CEO, customers, and internal stakeholders to define and develop Alloy's Products. They will create alignment across teams by defining priorities based on customer and market data. This will include qualifying applications to be handed off to Sales and Marketing, identifying demo parts to test out new applications with customers, evaluating serviceable market size for new opportunities, identifying solutions for customer education and lead gen, and initiating partnerships to accelerate Alloy's growth.

If you're right for this role, you'll be ready to work in an environment that has: heavy communication demands and managing products and processes that are in development. You are dynamic and flexible, balancing day-to-day needs with long-term strategic thinking. You're also the type of person who enjoys becoming a trusted "go-to" for the team.

What you'll do

Qualify Applications

• Drive demo parts – engage with customers, write product requirements, assess the business case, and set priorities. Work to assess, qualify, and deliver new applications to customers. Understand decision makers and users, their needs, and their engagement with Alloy's products.
• Work cross-functionally with Applications Engineering, Process Engineering, Sales and Marketing to leverage qualified applications.

Requirements & Priorities

• Collaborate with internal stakeholders to define requirements, make decisions, prioritize work, and execute the product roadmap
• Aggregate data, make decisions, and communicate with teams bringing the customer voice
• Implement data analytics and monitoring systems to gather insights on customer preferences, product performance, and market trends
• Own the design guidelines, which define Alloy's capabilities and development priorities

Customer Engagement

• Interact with key customers to understand their needs, pain points, and expectations.
• Work to educate customers on Alloy's capabilities to increase customer traction and monitor their effectiveness, consider marketing and software solutions
• Work to improve customer engagement and retention

Strategy & New Opportunity Evaluation

• Interact with key customers to understand their needs, pain points, and expectations.
• Use these insights to make informed decisions about product development, application, and market expansion with targeted value propositions
• Measure the effectiveness of our go-to-market process, strategy, and materials
• Collaborate with the sales, applications, engineering, and marketing teams and Alloy's customer base to identify new target applications and markets where Alloy's solutions can be applied
• Identify opportunities with integration partners to develop a whole product, distribution channels, or other initiatives for growth

Thought Leader & Network

• Participate in industry events, webinars, and conferences to showcase Alloy's capabilities and use these opportunities to network with peers and gather insights
• Communicate the vision and value of new products internally and externally

What you'll bring

• Extensive experience with customer engagement, relationship building, business development, and championing the voice of the customer
• OEM new product introduction or aftermarket experience desired
• Experience with a full suite of product management tools
• Experience working at a startup or dynamic, fast-moving environment as well as experience in a best-in-class product management environment
• Cross-functional leadership with people who are not direct reports
• Track record and expertise in product definition, strategy, and finding product-market fit at an emerging industrial or hard technology company; OEM new product introduction or aftermarket experience desired
• Experience in engineering or product roles in material, software, and hardware
• 8 years experience, Additive Manufacturing experience is a plus
• Technical degree required

Benefits

• Flexible paid time off, nine company holidays, and a shutdown around the holidays
• Medical, dental, and vision, including dependency coverage
• 401k with 3% employer contribution, options for pre or post-tax
• Stock options
• All employees are eligible for paid parental leave regardless of gender identity or expression
• Career advancement opportunities in a high-growth environment
• Good coffee, regular happy hours, and weekly team lunches