Job description: Billing and Collections Specialist

We are a leading provider of carpet cleaning and restoration services that has been in business for 21 years and is very established in the community. We have experienced significant growth over the last couple of years and are in need of a Billing and Collections Specialist. We have a very fast-paced but relaxed office atmosphere and great company culture! Check out our company at www.CallAllklean.com and see why we have over 1500 5-star reviews! Join one of the best companies in the area to work for!

We are seeking a highly motivated Billing and Collections Specialist with previous Xactimate experience to support our finance and accounting team. The ideal candidate will thrive in a fast-paced environment and have the desire to exceed expectations. The candidate will play a critical role in ensuring accurate billing, timely collections, and maintaining positive client relationships.

Key Responsibilities:

Billing:

• Prepare and review accurate invoices for restoration projects using Xactimate.
• Verify the completeness and accuracy of project-related documentation before billing.
• Coordinate with project managers to ensure billing is aligned with Xactimate estimates.
• Address client inquiries related to invoices and billing discrepancies in a professional and timely manner.

Collections:

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients and insurance adjusters via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and insurance adjusters to negotiate settlements.
• Maintain detailed records of all communication and collection efforts.

Xactimate Expertise:

• Utilize Xactimate to review project estimates, ensuring accurate billing based on the scope of work and materials used.
• Work closely with the estimating team to resolve any discrepancies or changes in estimates.

Reporting and Documentation:

• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.

Client Relations:

• Maintain a professional and positive relationship with clients throughout the billing and collections process.
• Address client inquiries and concerns in a timely and courteous manner.

Starting pay is $23/hr DOE

Hours: 8:00-5:00 Monday through Friday

Benefits:

Fully paid employee medical insurance

Paid time off Holiday pay

401k coming soon

Job Type: Full-time

Salary: From $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Billing and Collections - preferred
• Xactimate - preferred

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