Job Description

Site : Marathon Oil Refinery

Location : Carson / Wilmington CA

Position : Command Center Security Operator

Pay Rate : $22.50 per hour

Qualifications :

• Valid CA guard card
• Valid TWIC ( Transportation Worker Identification Credential)
• Valid CA Driver's License
• at least 6 months of previous security experience
• MUST be willing to comply with extensive background screening and clinical drug test (urine sample)

Job Duties :

• Adequate with use of technology while on duty
• Excellent verbal & written communication skill with extensive report writing
• able to walk / stand for long periods of time,
• able to work outside in the elements
• site is under 24 / 7 camera surveillance
• must be able to monitor several CCTVs simultaneously.

Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week.

The position monitors all security, communications and fire / life safety systems and is the liaison between all security departments.

The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room.

This position is responsible for competing task work orders for all maintenance needs reported.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

• Monitor all security, communications, and fire / life safety systems within the designated region via the provided monitoring systems
• Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security / life safety system alarms
• Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
• Serve as the liaison between all departments and the security department
• Handle (without delay) complaints and unusual / critical event information to Shift Supervisor, Account Manager, and Security Director
• Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
• Complete task work orders" for all reported maintenance needs
• Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
• Control and monitor the two-way communication systems
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders

BASIC QUALIFICATIONS :

• Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
• Must possess one or more of the following : Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat ZoneGraduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter fieldBachelor’s degree in protective services, business, or related field A minimum of 8 or more years of active service in any military branchAssociate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service2 years of work experience in public sector dispatch or emergency operations center2 years of verifiable data center security experience3 years of verifiable private / corporate security experience

Knowledge and Skills Required :

• Advanced computer skills and proficiency; proficiency with Microsoft Office and / or Google Applications
• Ability to work in a team environment; teamwork
• Ability to multi-task, discern patterns in detail

Last updated : 2024-04-27