Job Description

Allied Universal® Event Services is hiring for Event Supervisors to work part-time on event days at Levi Stadium in Santa Clara, CA.

The Event Supervisor is primarily responsible to assist in all aspects of event day preparation and execution.

The pay rate for this position is $27.00 / hr. An existing CA guard card, valid driver's license and clean driving record required.

Must be available to work on event days, primarily weekends and evenings.

RESPONSIBILITIES :

• Oversee the staffing, scheduling, and on-site training for Event Services Staff assigned to his / her shift and / or event
• Ensure that contract-required training and screening elements for personnel have been met
• Maintain overtime to a minimal or preset requirement designated by Allied Universal Event Services
• Ensure quality of service and contract compliance by regularly inspecting event staff personnel and their job performance when assigned to his / her shift and / or assigned event
• Perform other operations and related functions (e.g., scheduling, payroll, review and maintain incident reports, event orders)
• Make recommendations for positive and negative personnel actions for those under his / her direct supervision
• Respond to client requests and guest incidents
• Write incident reports and activity reports as needed
• Make emergency notifications as necessary pursuant to site Event / Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Makes recommendations for physical security surveys and post orders
• Allows appropriate entry into each venue, may collect and / or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
• Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events
• Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere thank you to complete each guest encounter
• Provide guests with helpful directions and / or suggestions that will enhance their entertainment experience; ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone
• Perform other related duties and responsibilities as assigned or required
• May drive a golf cart or company van to assist with logistics support or shuttle of staff members

QUALIFICATIONS :

• High School diploma or equivalent
• Prior work experience in a leadership role with 1- 3 years of event supervisory experience
• Work history must include :
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Strong consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Outstanding oral and written communication skills
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
• Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner.

Includes being able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels

Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

PREFERRED QUALIFICATIONS :

• Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior human resources, recruiting, scheduling or logistics experience in a service industry business
• Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume setting
• Prior military or law enforcement experience

BENEFITS :

• Commuter discounts offered
• Weekly pay
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Last updated : 2024-05-12