1 SOL PT - Central Scheduler Job in Oakland, CA

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SOL PT - Central Scheduler

Alliance Physical Therapy Partners

Oakland, CA | Full Time

$45k-55k (estimate)

4 Weeks Ago

SOL PT - Central Scheduler

$45k-55k (estimate)

Full Time 4 Weeks Ago

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Alliance Physical Therapy Partners is Hiring a SOL PT - Central Scheduler Near Oakland, CA

SOL Physical Therapy, an Alliance Physical Therapy Partner, is looking for a Central Scheduler to join our team!

Summary: The Central Scheduler is a point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.
Essential Duties and Responsibilities:

Complete daily general office and administrative duties
Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
Verify insurance benefits
Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation
Be comfortable handling a high call volume for muliple clinical sites
Coordinate with front office coordinators at multiple clinical sites in order to expedite appointment times
Schedule patient evaluations for multiple clinical sites

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.
Qualifications/Skills:

Basic computer skills including proficiency with Microsoft Office and Outlook.
High School Diploma or GED required
Two years of experience in a medical office, customer service, or other similar business setting preferred.
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills with attention to detail and accuracy.
Ability to handle multiple tasks in a very busy environment.

Physical Demands: