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Alleviant is the largest full-service, multi-site outpatient psychiatry practice in Arkansas. In fact, we will see more than 70,000 Arkansans this year. We have become the primary referral source for many major systems in the state. We see all new patients within five days of connecting with them and provide integrative psychiatric care with longer appointment times that allow our providers time to work through the disorder and collaborate with our referral sources.
Position Overview
As the Patient Scheduling Front Desk Intake Coordinator at Alleviant Integrated Mental Health, your role entails direct communication with patients and families to assess their needs, medical background, and any specific requirements. You'll also liaise with patients or external referral sources to schedule intake appointments or reschedule existing ones. This involves phone duties, collecting patient demographics and insurance details, explaining insurance benefits and patient responsibilities for services, and processing payments in the EMR system. At day's end, reconciliation of payments for each location where appointments were scheduled, and payments processed is necessary. Strong communication skills are essential, and prior medical experience is advantageous. Duties also include compiling patient records, recording medical histories, and gathering insurance information. The position encompasses various social service tasks and requires meticulousness, self-motivation, and a personable demeanor. Work hours are from 7:30 AM to 4:30 PM.
Essential Job Functions
Physical Demands
Competencies (Knowledge, Skills and Abilities)
Educational and Experience Requirements
Job Context
Majority of the responsibilities will take place at Alleviant Integrated Mental Health Little Rock.
Facility work hours are Monday-Friday 8am to 5pm; however, individual schedules may vary. Individual responsibilities are mostly limited to providing clients outstanding, satisfactory services.
Additionally, contributing to the corporate culture and activities are expected. The atmosphere is positive, encouraging, and teamwork oriented.
Full Time
$34k-41k (estimate)
04/06/2024
05/08/2024
allevianthealthcenters.com
Little Rock, AR
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