The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. As part of our innovation, we recognize that our team members are unique and that our work locations must be adaptable. At Allegro we flex. Flex@Allegro is our approach to hybrid work that empowers managers and their team members to decide where and when work will be done. Ask what Flex@Allegro can mean for you. The Sales Support Representative - Distribution role is a varied and interesting opportunity, based in Munich close to our customer base in Central Europe, primarily offering sales and customer support for distribution partners. Reporting to the Customer Operations Business Manager, as well as supporting and building customer relationships, the focus of your work will be on supporting the inside sales activities for distribution accounts so can be on pre-sale, post-sale, or both. You will work closely with the Distribution Account Managers and wider channel team to develop strong relationships with our customers, achieving design wins and revenue targets as well as interacting with business units, manufacturing and planning to communicate requirements and expectations for key customers. You will work proactively to be in front of situations and notify appropriate teams ahead of issues as well as provide solutions to problems. Main duties for this role are: Providing first line support for all customer enquiries, including samples, contracts, customer score cards, escalations etc. Supporting the sales pipeline, including lead qualification, follow up and database management. Pricing, quoting and sales forecasting support. Backlog management, POS, inventory management and customer supply chain support, including escalations. Handling customer complaints and providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Participation in customer meetings, workshops and tradeshows as needed. Contribute to development of policies, procedures and guidelines as required. Demonstrate flexibility and adaptability when assigned additional responsibilities or projects. Requirements: Excellent communication and interpersonal skills Ability to work under pressure with a willing-to-learn and “can do” attitude Good organizing and planning skills Problem solving skills and business acumen Ability to multitask and work cross-functionally Bachelor’s degree in Business Administration, Marketing or a related field (preferred) Knowledge of Salesforce and Oracle would be advantageous Fluent in oral and written German and English languages essential, additionally French and other languages advantageous Proficient computer skills (MS Word, Excel, PowerPoint, Outlook) Knowledge of the electronics industry and working within a matrix organization would be advantageous. Allegro MicroSystems (NASDAQ: ALGM) is a global semiconductor leader in sensor and power integrated circuits (ICs) and photonics. Our team is passionate about developing intelligent solutions that move the world toward a safer and more sustainable future. Allegro products are at the heart of functions that sense, regulate, and drive mechanical systems. Our products are in your car’s engine and safety systems, in hyperscale data centers and in the automation enabling efficient factories. If you drive a car, if you use cloud data services, if you receive a package delivery, you’re interacting with our technology. We’re not just focused on the present—we’re looking toward the future. Our semiconductor solutions enable increased driving range for electric vehicles, smaller and more reliable power conversion systems, improved safety and efficiency for motor and power management systems, and safer autonomous driving solutions. Allegro holds over 1,000 global patents and we’re constantly innovating to meet the needs of today and tomorrow. That’s how we’ve become the world leader in magnetic sensors* and made Allegro a trusted partner for companies around the world. Headquartered in Manchester, NH (USA) Allegro has a diverse team of 3,500 employees spread across 13 countries, powering global engineering, manufacturing, and support teams to enable an innovative culture. Our team works hard to create a collaborative, energetic environment that rewards ingenuity and helps employees make a difference every day. We can’t wait for you to join us! Allegro is IATF16949:2016 and ISO14001:2015 certified and has received quality awards from leading manufacturers worldwide. *Source: Omdia, MEMS & Sensors Competitive Analysis Database – H1 2020—September 2020.