At Southall Farm & Inn, we transcend the ordinary, offering not just accommodation but a transformative experience where creativity, connection, and collaboration flourish. Nestled amidst picturesque landscapes, our resort stands as a beacon for extraordinary events, corporate retreats, and exclusive gatherings that leave a lasting impression. Here, amidst the serenity of nature, distractions fade away, paving the way for profound discoveries and forging stronger bonds among teams.

Salary: Competitive, Commensurate with Experience starting at 110,000

About Us:
Southall Farm & Inn isn't just a destination; it's a sanctuary for those seeking unparalleled experiences. With a dedication to impeccable service and a passion for innovation, we curate events that redefine excellence. From corporate retreats to executive summits, every occasion is meticulously crafted to exceed expectations and leave a lasting imprint on our guests' memories.

Responsibilities:

• Lead the coordination and execution of client functions, ensuring unparalleled customer satisfaction.
• Drive revenue growth by selling, managing, and coordinating group assignments to surpass revenue goals.
• Manage contractual agreements related to guest room blocks, meeting spaces, food and beverage services, and special offerings.
• Foster seamless communication between all hotel departments to ensure the flawless execution of group needs while nurturing positive client relationships.
• Prepare detailed correspondence, reports, and maintain meticulous files related to catering sales.
• Actively participate in business review meetings, training sessions, and industry events to stay abreast of market trends and competition.
• Collaborate with various hotel departments to deliver exceptional service and exceed customer expectations.
• Control the booking of meeting spaces, prepare comprehensive function sheets, and handle catering correspondence with precision.
• Forecast banquet food and beverage sales, maintaining accurate function records and analyzing pricing to make necessary adjustments.
• Coordinate every aspect of banquets, off-site events, and special parties with finesse.
• Ensure all hotel commitments are fulfilled by liaising effectively with department heads and providing necessary assistance as required.

Skills and Experience:

• Minimum 3 years of upscale hotel experience in event operations, with opening experience preferred.
• Exceptional verbal and written communication skills in English.
• Strong organizational aptitude and keen attention to detail.
• Ability to manage complex tasks, prioritize competing demands, and meet deadlines effectively.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Demonstrated leadership skills with a team-centric approach.
• Excellent team skills, including active listening, coaching, adaptability, collaboration, and facilitation.
• Education: 4-year college degree preferred; CMP Certification preferred.

Join Us:
Join the Southall Farm & Inn family and embark on a journey where tradition meets innovation, and every day brings new opportunities for growth and fulfillment. If you're ready to unleash your potential and thrive in an environment where excellence is the standard, apply now and become a part of something truly extraordinary.