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Customer Service Specialist position is now available to join our all-lines insurance agency team!
This position is a full time, administrative salaried, in-office position.
There are endless possibilities with the agency & company once trained and given the experience.
Candidates to be considered for this position must be highly motivated, seasoned in customer service experience, organized, dependable, career & customer driven as well as dedicated.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Bonus & Commissions
Holiday Paid Time Off
Responsibilities
Responsibilities for customer service are but not limited to the following : Client account & policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound & out-bound phone calls, email correspondence, client follow up, new business / existing business quoting, daily past due & cancellation tracking, and assisting with assigned tasks as delegated by agent.
Requirement
Candidates for this position must be fully licensed at minimum in property and casualty authorities in order to be considered for initial employment offer.
It is preferred for candidates being considered for this position to be licensed additionally in life and health insurance authorities.
If Life and health additional authorities are not obtained at the time of employment offer, it will be required of the candidate to obtain both life & health authorities within 60 days of first date of hire.
Post employment reimbursement programs are available for Life / Health class & exam authority fees per contract specifications that will be provided at the time of final stages of the interview process.
Last updated : 2024-04-09
Full Time
Insurance
$34k-43k (estimate)
05/20/2023
04/14/2024
alllinesins.com
Binghamton, NY
<25
Insurance
The job skills required for Customer service specialist include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.