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About Roe Automotive:
Join our dynamic team at Roe Automotive, a leading automotive service provider in Zion, IL. We're committed to delivering high-quality service and customer satisfaction.
Responsibilities:
Develop cost estimates, log needed parts, and calculate time needed for repairs.
Schedule appropriate Service Technicians for each job.
Communicate costs, parts, work details, and technician information to customers.
Arrange customer appointments through phone calls.
Meet customers to understand their requirements and communicate these to the Service Technicians.
Contact customers for additional work, detailing the nature and extra costs involved.
Enter repair job details into the company’s network and prepare repair instructions.
Requirements and Skills:
Proven work experience as a Service Writer or in a similar role.
Proficient in computer literacy and office software programs.
Excellent communication and customer service skills.
Strong record-keeping abilities.
Capable of understanding and translating technical issues from customers’ non-technical descriptions.
A high school diploma or equivalent is preferred.
Full Time
Consumer Services
$44k-65k (estimate)
11/07/2023
06/07/2024
allfleetinc.com
WINTHROP HARBOR, IL
<25
2006
TIMOTHY SCHWUCHOW
<$5M
Consumer Services
All Fleet Inc. is a 24/7 Emergency repair service that provides quality service across the U.S. with 6 locations strategically placed for convenience and dependability for our current and future clients needs. We Strive to be the best in the business and we are continuing to grow throughout the U.S. Our service is second to none, and we service some of the largest fleets across the country. We have highly skilled technicians that will respond to any emergency in a fast, efficient matter. Our customers satisfaction is our top priority!