Alita Ameneyro - State Farm Agent is Hiring an Office Manager - State Farm Agent Team Member Near Carlsbad, CA
Job Description
Job Description
Benefits:
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As an office manager with Alita Ameneyro State Farm Insurance Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Alita Ameneyro State Farm Insurance Agency is eager to bring aboard your collaborative presence. RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented
Experience in managing customer service and sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Ability to obtain Property and Casualty License (training provided)
Ability able to obtain Life and Health License (training provided)
BENEFITS:
3 weeks paid time off, including holidays and personal/sick days
Salary plus commission/bonus
Growth potential/opportunities for advancement within my agency