A Beaverton Residential Property Management Company is currently looking for an experienced, full-time Tenant Relations Admin! If you are a highly organized, Customer Service Admin professional, who enjoys multi-tasking, engaging customers both over the phone and in-person and turning customer complaints into compliments, this may be the role for you!

Minimum qualifications for this position:

• 1 year of Property Management experience
• Accounts payable experience
• Computer skills, AppFolio preferred
• Experience creating and sending professional correspondences such as, e-mails and letters.
• Exceptionally friendly customer service skills, able to deescalate upset tenants.
• Strong organizational habits and sanitation practices.
• Self-motivated and efficient time management skills.

Job duties include but are not limited to:

• High volume phone management and email correspondence.
• Assist walk-in tenants and clients, deescalate tenant complaints, provide excellent customer service in challenging situations.
• Send tenant violations, notices, and letters.
• Check keys in and out with maintenance team.
• Manage monthly utility bill-backs.
• Oversee parking permits/towing.
• Photocopy, order office supplies and filing.
• Coordinate setting-up new accounts with utility companies.
• Data entry
• Accounts payable
• General office support, maintain cleanliness of conference room and kitchen
• Bank and post office drops - must have a reliable vehicle.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift (office closed from 12-1 for lunch daily)
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

Job Type: Full-time

Pay: $18.00 - $22.00 per hour