Experienced Dental Regional Director of Operations

We have an exciting opportunity to join our team as a Regional Director of Operations (RDO), to lead multi-site operations within our network of very well established private dental practices. This position will require frequent travel to practices.

Job Responsibilities:

The primary role of the RDO is to work in a consultative manner with his/her assigned practices to provide support for their operations. This includes:

• Overseeing day-to-day operations of practices and their respective revenue .
• Assessing practice-level performance over time, and developing implementing action plans to capture opportunities and achieve business goals (e.g., budget)
• Includes plans related to marketing, pricing, staff labor, operational workflows, and other areas of the business
• Building strong relationships with partner and associate dentists, identifying opportunities for doctor growth and retention, and supporting recruiting and hiring of new doctors to the region
• Collaborating with practice teams on development and implementation of tools, systems, processes, and training needed to enhance the ability of their office to serve their patients
• Coaching, mentorship, and training of key office personnel to build their leadership skills and enhance the performance of their teams
• Identifying and implementing strategic opportunities for growth, including expansion of facilities & services, and addition of new doctors
• The RDO will collaborate with multiple departments, including the C-suite, Finance, HR, Business Development and others.

Requirements

• Background in multi-site, multi-state operations: including full P&L responsibility
• 5 years of operational management experience with demonstrated ability to drive business results
• Clinical and administrative experience in dental operations is required
• Able to travel ~75% of the time
• Leadership & relationship-driven: builds great relationships with local practices & leaders, delegates appropriately, and uses talents of the team in best combination
• Business acumen: leverages knowledge of business strategies & fundamentals (e.g., labor management, budgets, service offerings) to drive business outcomes
• Results-oriented: demonstrates strong business planning skills, communicates objectives clearly to their teams, defines meaningful performance measures, follows up regularly, and provides coaching and assistance toward meeting goals
• Communications: excellent communications up and down the chain, in verbal and written forms (including email and presentations); English, grammatical proficiency
• Driven: self-starter, excellent time management skills, able to manage priorities across a network of practices, and ready to roll up your sleeves and get things done
• Education: Bachelor Degree required; MBA or other advanced degree preferred. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) and Dental Software (Open Dental a plus!)
• Candidate must live in or be willing to relocate to Louisville.

We offer an amazing work environment and competitive compensation package.

If you are a dynamic leader with a track record of driving results, we invite you to apply for the position of Regional Director. Join our team and make a significant impact on our organization's growth and success.