JOB TITLE: Critical Facilities Maintenance Technician

REPORTS TO: Facility Manager

SUMMARY:Under the direction of the Facility Manager, this position requires hands-on experience in general facility maintenance and troubleshooting techniques. Work may include general building repairs, patching/painting of various surfaces, as well the potential to assist with installation, repair, and maintenance of critical and non-critical mechanical and/or electrical machinery located in the interior and exterior of the building. Because this position comes with the possibility of internal advancement, basic knowledge of electrical and/or mechanical systems is preferred. As Aligned is a customer-first company, the candidate must demonstrate the ability to communicate effectively in a professional, tactful and courteous manner under any and all circumstances.

DUTIES AND RESPONSIBILITIES (to include, but not limited to):

• Under supervision, assist with maintenance of multiple mechanical areas including components within the HVAC system, plumbing installation/maintenance, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV).
• Maintain and monitor electronic work-order ticketing system(s) to perform and track all preventive, predictive, and corrective maintenance within the Data Center campus.
• Inspect buildings, lighting systems, grounds, and equipment to ensure safe, well-maintained conditions, and identify hazards, defects, and the need for adjustment or repair.

• May perform minor electrical troubleshooting and repairs; replace light bulbs, ballasts and fuses (depending on experience).

• Identify and perform basic service and repair on plumbing fixtures; open clogged lines and drains.
• Operate a variety of machinery, equipment and tools including saws, router, drills, sanders, planers, drill presses and various hand tools.
• Monitor building conditions and tour property periodically during scheduled shift.

• Maintain inventory of tools, supplies, and equipment; recommend tools, supplies, and equipment for purchase.
• Assist with moving, loading, unloading and storage of supplies as well as furniture and equipment.
• Adjustment of hours (including occasional overtime) and/or scheduled days (including occasional weekend work) may be required.

GENERAL QUALIFICATIONS:

• High school diploma or GED and minimum 2-5 years’ working experience
• Working knowledge of electrical and/or mechanical critical facilities systems a plus
• Able to work 40 hours plus occasional overtime
• Computer skills required: MS Office

PHYSICAL REQUIREMENTS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential tasks of this job.) Regularly required to stand, walk, use hands and fingers to handle or feel objects, tools, or controls; and talk or hear. Occasionally required to sit. Frequently must squat, stoop, or kneel, reach above the head and reach forward. Daily uses hand strength to grasp tools, supplies and equipment. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Aligned is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and businessneeds.

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