Overview

• Small Format Site Manager oversees and manages all operations in the print shop, including all print and fulfillment of orders, customer billing, budget management and P&L support. Responsible for implementing and improving processes that help increase success rates and maintain acceptable profitability levels. This role is an onsite position. Needs to be able to flex into both developing growth plans and rolling up sleeves to get work done, approaching work with a customer-first mindset. 

Responsibilities

• Manages the end-to-end production flow for the small format print shop
• Coordinates the scheduling of projects to be printed, processed, and delivered to meet the desired deadlines.
• Develops a yearly budget and manages expeces on a monthly basis 
• Ensures accurate customer billing and payment of all invoices
• Schedules the maintenance of all equipment in the department to ensure maximum productivity
• Monitors and maintains inventory levels of all supplies to ensure a smooth flow in the printing operation and controls cost.
• Interacts with customers and ensures timely communinications to deliver on customer expectations
• Manages scheduling and production caledar for time the print shop and mail room staff
• Communicates with internal and external partners and team on project updates
• Conducts internal training and ongoing development with the team for success
• Assists team in all areas of the print shop as needed
• Must be able to lift up to 55 lbs.
• Perform additional tasks as needed in support of the team 

Qualifications

Desireable Qualifications:

• Self-Starter who can lead the team with minimal supervision
• Ability to establish and maintain excellent working relationships. fosters team collaboration
• Comfortable presenting ideas and able to manage professional critique
• Ability to operate a various equipment throughout production when needed
• Guide the customer by advising best practices to meet their goals
• Confidence to work with multiple areas with the organization to deliver pros from concept to completion
• Ability to work on multiple projects at ay time while balancing workload between others.

Required Qualifications:

• Experience working in a print shop environment for at least 2 years
• Prior people management experience
• Proficency with Microsoft Suite of products and managing software programs on complex printers

Demensions:

• Supervises a team of individuals, including mail room staff
• Leadership experience with an incredibile ability to function under stressful circumstances
• Customer service experience preferrred with the abillity to multi-task while remaining focuses on the vision
• Effective communication and organizational skills

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