4 Technical Support Representative Jobs in Burbank, CA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Aleron is Hiring a Technical Support Representative Near Burbank, CA
- Responsible for assisting customers with any questions regarding Hasselblad products and services, describing the product evaluation and providing repair solutions.
- Provide after-sales technical support for customers in North America, help them solve the technical problems.
- Sort out FAQs for customers, assist the service team to optimize technical solutions, and improve service quality.
- Dig deep into the customer's demand for product use, and assist the R&D team to promote product optimization from the after-sales side.
- Establish good relationship with customers and continuously improve service quality and customer satisfaction.
- Minimum of an Associate degree from a two-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Have good sense of service, logical thinking and communication skills
- Have digital product related experience, fault analysis and solution ability, with photography background is preferred
- Professional background in science and technology, technical work-related experience is preferred
- Ability to type 30 words or more per minute
- Fluent in 2 or more languages preferred
- Previous customer service and/or call center background is preferred
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Job Summary
Full Time
$43k-54k (estimate)
11/02/2023
04/16/2024
aleroninc.com
Buffalo, NY
50 - 100
Related Companies
The job skills required for Technical Support Representative include Customer Service, Technical Support, Products and Services, Communication Skills, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
