A Senior Experience Designer at Aledade envisions and designs products and services that help transform primary care in the US to become more patient-centered, proactive, equitable. The person in this particular role will focus on designing experiences to help clinicians identify and prioritize care opportunities during patient visits. To do this, the Senior Experience Designer will partner with a collaborative, cross functional team to understand users needs, visualize concepts and prototype solutions. This role requires strategic thinking that leverages a strong background in digital interaction design to create seamless and beautiful solutions that work across an ecosystem of touchpoints.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our headquarters office in Bethesda, MD.

Primary Duties:

• Partner closely with Product Management, Engineering, Practice Adoption and others to identify user problems and shape how they will be solved.
• Gather, articulate, and visualize key concepts and patterns using storyboards, user journey maps, etc. in order to drive strong cross functional alignment and enable effective decision-making about possible approaches. 
• Deliver user flows, low fidelity prototypes, high fidelity design comps, and build specifications for high quality digital workflows that fit within broader end-to-end service experiences.
• Support engineering delivery with design documentation, rationale, and conversations that ensures intent is translated to the end user experience.
• Contribute to the evolution of our Experience Design & Research practice, playbook, and knowledge base.

• 6 years of professional experience in product and interaction design
• Fluency in usability best practices and their application to unique design challenges
• Fluency and skill with a variety of design related tools (e.g., Figma, Miro, etc.).

• Demonstrated ability to collaborate with cross functional partners to gather information and navigate tradeoffs.
• Solid communication and storytelling skills – can clearly articulate the what, why, and how of their approaches and tailor a message to the audience. Experience designing and prototyping end-to-end digital experiences with cross-functional teams working in iterative environments.
• Demonstrated expertise designing complex analytic, decision support and workflow applications
• A robust portfolio showing expertise in multiple facets (two or more) of experience design, particularly interaction design, visual design, and content design
• Experience applying research based insights to designs
• Understanding of and commitment to inclusive and accessible design
• Excellent communication, facilitation, consulting, and organizational navigation skills
• Experience working in complex health care product and service contexts (particularly in population health, clinical decision support, and direct patient care)
• Strong interaction and visual design skills 
• Knowledge of modern product development methodologies (design thinking, lean, agile, etc…)

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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