Location: Advocare

Position: Care Coordinator

The Care Coordinator for Care Management functions to support patients engaged with the Care Management Program. They collaborate with the Care Manager (RN) and the entire care team to help coordinate services and connect with patients; with the goal of achieving positive health outcomes by providing the patient with the tools necessary to make healthy life-long lifestyle choices and behaviors, close gaps in care and expedite appropriate, cost-effective care. The job requires telephonic, electronic, and in-person communication with patients and coordination with all care providers.

Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialists. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.

Essential Functions:

• Support individualized patient care plan
• Address patient risk factors and/or obstacles to care (social determinants of health)
• Facilitate engagement between PCP and patient (appointment setting, documentation)
• Maintain predetermined patient caseload
• Refer patient to and seek advice and sign off from Care Manager as appropriate
• Participation in required care coordination case conferences
• Find solutions to difficult and/or sensitive problems
• Provide inpatient tracking and coordination from ADT feed notifications
• Work as patient advocate
• Performs miscellaneous job-related duties as assigned
• Close quality gaps

• Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees and patients with equity and tact
• Works collaboratively with the Care Center, patients, and the Advocare Population Health team to achieve success
• Ability to establish and maintain effective working relationships with a diverse group of patients and people at all levels of the organization
• Commitment to excellence and high standards
• Detail oriented with strong follow-up initiative
• Ability to collaborate effectively with team members
• Effective verbal and written communication skills
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm
• Must be able to travel to the Home Office and care centers occasionally

• High School Diploma/GED and 3 years of relevant healthcare experience in a similar role; or Associate degree in a health-related or science area of study and 1 years of experience in a similar role; or Bachelor’s degree in a health-related or science area of study and a minimum of 1 year of experience in a similar role
• Work experience in one or more of the following settings: Acute Care, Ambulatory, Specialty, Physician Office, Care Management or Home Health Care
• LPN, CMA, or MA preferred

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.