PurposeOpen and review high volumes of new Legal Referrals from multiple clients.Prepare FDCPA/Demand Letters for Attorney Review. Complete mailings for FDCPA/Demand Letters. Specific Duties and ResponsibilitiesOpen new Legal Referrals in Aldridge Pite, LLP’s internal case management software Download all corresponding documents from client systems and/or emailReview referrals for all necessary information and documents according to client/court/judge requirements in order to proceed with the file Request and follow-up on any missing information or documents necessary to proceed with the file Forward complete files to appropriate paralegal to ensure appropriate and timely handling of file Preparation and mailing of FDCPA/Demand Letters for multiple clientsJob RequirementsMinimum High School diploma. No experience requiredPrior Legal experience preferred but not requiredEssential Professional Skills/CompetenciesMust be self motivated and able to work efficiently in fast paced environmentMust be able to open and review high volumes of new referrals effectively and accuratelyMust have the ability to communicate with co-workers, attorneys and other staff members regarding filesMust be proficient in software tools including but not limited to Word, Excel, Outlook and the InternetMust be organized and multi-task orientedMust have excellent communication skills both verbal and writtenGeneral CompetenciesDemonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone).Provides exceptional customer service to internal and external customers.Identifies and resolves problems in a timely manner.Conscientious with respect to work completion, deadlines, time management and attendance.Takes initiative in face of obstacles and identifies what needs to be done and takes action.Demonstrates commitment to Firm’s vision, mission, and core values.Processes work in compliance with Client requirements as well as SOPs and Operations Matrices.Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.Excellent problem solving and organizational skills.Must be a team player and willing to help others in their department whenever necessary.Develops professional relationships and builds rapport with others.Overall good work ethic and willingness to adapt to change.