Description

Pay | $30 ~ $40/hr (35% commission on services tips)*

Hours | Part-Time

Location | Union, WA

*based on average commission and average tips

Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Our Promise.

Qualifications

• Required | Current WA Massage Therapist License
• Required | Available 2 days per week, including Sundays
• Desirable | Prior hotel or resort spa experience
• Desirable | Available 3 days per week

Your day-to-day

As an integral player in the Alderbrook experience, you will have the opportunity to provide impeccable customer service to guests through excellent communication skills and execution of massage and body services, demonstrate a sincere desire to ensure a pleasant and transformative spa experience for all guests, and possess the ability to describe and sell all spa services and retail products. Massage Therapists at Alderbrook:

• Greet guests at the Spa Relaxation Room.
• Escort guest to their room, and articulately describe their scheduled service(s).
• Provide all services to the highest standard, include notes to file regarding skincare for each guest, including suggested and purchased retail.
• Maintain the cleanliness and organization of the spa and restocks supplies as necessary.
• Participate in continuing education including product knowledge.
• Attend scheduled spa meetings, trainings, and special events.
• Maintain up to date knowledge of Resort services, products and procedures.
• Full position details are available upon request by emailing careers@alderbrookresort.com.

Perks & Benefits (benefits based on employment status and tenure)

• Free daily meals prepared fresh in our kitchen
• Free kayak and paddleboard rentals
• Discounts on rooms, spa, restaurant and more!
• Health insurance (Medical, Dental, Vision, Hospital/Accident)
• Life insurance
• Education Assistance Program
• Paid time off (11-31 days per year depending on consecutive years of service)
• Paid sick leave
• 401(k) Retirement Plan with Employer Contributions (upon meeting eligibility criteria)

About us

Nestled in the heart of the Pacific Northwest, Alderbrook Resort & Spa is a haven of relaxation and natural beauty. Our award-winning resort offers guests luxury accommodations, gourmet dining, and an array of spa and recreational activities. Join our dedicated team and be a part of creating unforgettable experiences in a place where serenity meets adventure.

Read more about our 111-year history here: https://www.alderbrookresort.com/history

Culture & Competencies

• Professional: Report to work when scheduled and with a professional and well-groomed appearance.
• Leadership: Demonstrates ability to work as a team member. Actively participates in shared responsibilities that are essential to an efficient and pleasant work environment. Leads by example, and is at all times a champion for the Spa at Alderbrook. Communicates concerns with the department in an appropriate time/place.
• Effective Planning: Ability to prioritize tasks and duties.
• Personal: Pleasant personality - provides eye contact, hospitable by nature; speaks with poise, voice control and confidence using proper English; service oriented, fast learner, self-reliant, sensitive, tolerant of stress and able to maintain a positive attitude at all times, shows initiative, judgment, desire & ability to work with a diverse staff, commitment to the Resort and fulfillment of the Alderbrook Promise.
• Knowledge of Work: Excellent attention to detail, work standards.
• Interpersonal: Ability to work/communicate effectively verbally with multiple operating departments. Able to speak, read and write English.
• Work Habits: Ability to work independently, autonomously and without supervision, while also able to follow written and verbal instructions when necessary. Able to work long hours and overtime if necessary. Team-oriented.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand for extended periods; walk; sit; climb stairs; use hands to handle or feel; reach with hands and arms; and stoop, kneel, bend and twist, push and pull, or crouch. The employee must occasionally lift and/or move up to 30 pounds, and push up to 80 pounds. Specific vision abilities required by this job include close vision and distance vision. May require sustained visual and mental concentration.
• Work Environment: Conditions are those of a typical of a hotel Spa environment. It is a controlled environment, and the position experiences little variation in temperature and a low level of noise in the work environment.

Commitment to Diversity & Equal Opportunity

Our ability to achieve our mission is enhanced by a diverse team and an inclusive culture. We seek candidates who possess knowledge, skills, and lived experience that contribute to the diversity of our team and share a commitment to equity.

North Forty Lodging LLC is an Equal Opportunity Employer and does not discriminate on the basis of race (including traits historically associated or perceived to be associated with race, such as hair texture and protective hairstyles (e.g., afros, braids, locks and twists)), creed, color, religion, sex, marital status, sexual orientation (including gender identity and expression), pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions and childbearing), age (40 and over), national origin or ancestry, physical, mental or sensory disability (including the use of a trained dog guide or service animal), military status or status as an honorably discharged veteran, HIV/AIDS or hepatitis C status, status as an actual or perceived victim of domestic violence , sexual assault or stalking and genetic information, or any other status or characteristic protected by applicable local, state, or federal law.

To comply with applicable laws ensuring equal employment opportunities for individuals with disabilities, North Forty Lodging LLC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee, unless undue hardship and/or a direct threat to the health and/or safety of the individual or others would result. The Company will also provide reasonable accommodation for employees’ religious beliefs, observances, and practices when a need for such accommodation is identified, and reasonable accommodation is possible. Any employee who requires accommodation should contact People & Culture.

Final Details

The contents of this job post may not include the complete responsibilities and requirements of the position. For full details and job description please contact Careers@Alderbrookresort.com.

While this list is intended to be an accurate reflection of the current job, North Forty Lodging LLC reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.).

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. North Forty Lodging LLC may amend the job description at any time with or without notice. The employee is expected to adhere to all company policies while employed.
Candidates who need accommodation in the application process or wish to receive this job post in an alternative format may contact Human.Resources@Alderbrookresort.comAll positions will remain open until filled. The company reserves the right to close job postings at any time.